Approved returns will be refunded within 14 days after the return was delivered to our warehouse in Sweden. Click here to read more about our requirements for approval
All refunds will be made by Active Brands AS (Kari Traa–Active B).
If you feel that your return has taken long to process it might not have been delivered to our warehouse or could be delayed. Please send us a request, and we will investigate for you. Please check all of your cards and accounts before you send us an email.