If you bought the product from another store, we kindly ask you to get in contact with the store of purchase. All of our retailers are authorized to handle the warranty process.
We have made huge leaps in Sustainability, but still have a long way to go. To help the cause, we highly recommend you try and repair the item yourself before requesting a replacement.
Please check out these short videos of Kari Traa mending a hole in a baselayer and upcycling an old sweater into a balaclava.
How to mend a hole in your baselayer.
Turn an old sweater into a balaclava.