We want you to be satisfied with your purchase. If for any reason you wish to return an item, please follow these simple steps:
How to Return an Item
- Go to our return portal: Visit our return portal by clicking on this link: Reclaimit
- Log in: Log in with your email address and order number.
- Select items: Choose the items you wish to return and specify the reason for the return.
- Create return label: Download and print the return label that is generated.
- Pack the item: Pack the item securely in the original packaging or another suitable box.
- Attach the return label: Attach the return label to the package.
- Send the package: Drop off the package at the nearest drop-off location.
Important Information
- Return period: You can return items within 30 days of receipt.
- Condition: The item must be in the same condition as when you received it, with all tags and original packaging intact.
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Refund: Refunds can take up to 14 days from the date the return is received by our warehouse.
Once we have received and inspected the return, the refund will be issued to the original payment method.