Submit a Warranty & Claims request.
Click here to submit your request
Please include a description and pictures of the damaged/defective item.
We warrant all products to be free of material and workmanship defects for two years of purchase date. Receipt of purchase must be provided.
Damage due to wear and tear, misuse, or neglect is not covered under warranty.
We have made huge leaps in Sustainability, but still have a long way to go. To help the cause, we highly recommend you try and repair the item yourself before requesting a replacement.
Please check out these short videos of Kari Traa mending a hole in a baselayer and upcycling an old sweater into a balaclava.
How to mend a hole in your baselayer.
Turn an old sweater into a balaclava.